{"id":409,"date":"2019-01-29T05:40:03","date_gmt":"2019-01-29T05:40:03","guid":{"rendered":"https:\/\/www.hi5software.com\/blog\/?p=409"},"modified":"2019-01-29T05:40:03","modified_gmt":"2019-01-29T05:40:03","slug":"what-to-do-when-camera-is-not-detected-by-the-gopro-app-for-desktop","status":"publish","type":"post","link":"https:\/\/www.hi5software.com\/blog\/what-to-do-when-camera-is-not-detected-by-the-gopro-app-for-desktop\/","title":{"rendered":"What to Do When Camera is not Detected by the GoPro App for Desktop?"},"content":{"rendered":"

To transfer files from GoPro cameras to your system, users normally make use of the GoPro desktop app. Under normal circumstances, this works perfectly, all you need is a USB cable to connect the camera and you can easily transfer files. But in some cases, you may face issues with this app as well.<\/p>\n

Camera not appearing in the GoPro app, error messages after connecting the camera, camera showing \u2018No files to import\u2019 despite data on it are some of the most common types of issues encountered.<\/p>\n

\"Go-pro-camera\"<\/p>\n

In this write-up, we discuss the \u2018Camera not appearing in the GoPro app\u2019 error and provide solutions for the same. Just follow the instructions below and you should be able to get your GoPro camera recognized by the app to transfer files.<\/p>\n

Troubleshooting guide to resolve \u2018Camera is not detected by the GoPro desktop app\u2019<\/h3>\n
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  1. As a first step, make sure you are using a GoPro USB cable to connect the camera to your system. Other USB cables may not work as expected. If the issue persists even with the GoPro USB cable, connect the camera to another USB port and check if it works.<\/li>\n
  2. Next, remove the micro SD card temporarily and try reconnecting it again to your computer. Sometimes something as simple as this may do the trick.<\/li>\n
  3. You can also connect the camera to another computer and check if it helps resolve the error. This will help you identify if there are issues with your computer.<\/li>\n
  4. As a next troubleshooting step, update your Windows and restart the system. This trick has helped many users resolve the error.<\/li>\n
  5. In some cases, you may also see an error message like \u2018USB device not recognized. One of the USB devices connected to this computer has malfunctioned and Windows does not recognize it\u2019.<\/li>\n<\/ol>\n

    \"usb-device-not-recognized\"<\/p>\n

    This error indicates that the USB driver has gotten corrupted. To solve this problem, you will need to update or reinstall USB controllers. Here\u2019s how to do so in Windows 10.<\/p>\n