{"id":337,"date":"2018-09-18T11:51:38","date_gmt":"2018-09-18T11:51:38","guid":{"rendered":"https:\/\/www.hi5software.com\/blog\/?p=337"},"modified":"2018-09-19T12:40:12","modified_gmt":"2018-09-19T12:40:12","slug":"resolve-ost-synchronization-error-in-outlook","status":"publish","type":"post","link":"https:\/\/www.hi5software.com\/blog\/resolve-ost-synchronization-error-in-outlook\/","title":{"rendered":"Resolve OST Synchronization Error in Outlook"},"content":{"rendered":"

\"\"<\/p>\n

Normally, Outlook saves a copy of all its data in a file on your local computer. These files are called .pst and .ost files. OST comes into picture if you\u2019re using an Exchange account or Outlook 365 and PST is when you use a POP account.<\/p>\n

This OST file updates itself as and when your Outlook is connected to the internet using the information available on the server. However, due to slow internet connection or due to various other reasons, there may be issues with this synchronization process.<\/p>\n

Confirm that your folders are not syncing properly<\/strong><\/p>\n

To confirm that there really is a problem with your folders syncing, you can perform a little test using the steps below.<\/p>\n

    \n
  1. Right click on the folder to be verified and click Properties<\/strong><\/li>\n
  2. Select the Synchronization tab<\/strong> and check the statistics<\/strong> for this folder. Here, the value in \u2018Server Folder contains\u2019 and \u2018Offline folder contains\u2019 should be the same. If there is a mismatch, it indicates that your folders are not syncing properly, in which case, you can proceed with the next step.<\/li>\n<\/ol>\n

    Step 1: Check if Cached Mode is enabled<\/strong><\/p>\n

    For Outlook folders to sync properly, the cached mode should be enabled. To check if it is enabled, perform the following steps.<\/p>\n

      \n
    1. Open Outlook<\/strong> and select File<\/strong> from the menu<\/li>\n
    2. Select Account Settings<\/strong> > Account Settings<\/strong><\/li>\n
    3. In the Data files tab<\/strong>, make sure that the account name is set the default<\/li>\n
    4. Click on the Email tab<\/strong> > Mailbox \u2013 Account Name <\/strong>> Change<\/strong><\/li>\n
    5. Check if Cached Exchange Mode <\/strong>is selected; if not please select it<\/li>\n
    6. Then close the Account Settings box and restart Outlook<\/strong><\/li>\n<\/ol>\n

      Step 2: Synchronize folders<\/strong><\/p>\n

      Once the cached mode setting is enabled, you will have to synchronize the folders again either manually or automatically.<\/p>\n

      Case 1: To manually synchronize folders<\/strong><\/p>\n

        \n
      1. Click on the folder to be synchronized and select Tools <\/strong>menu<\/li>\n
      2. Click Send\/Receive <\/strong>and then click This folder <\/strong>to synchronize a particular folder<\/li>\n
      3. If you want to synchronize all folders, click Send\/Receive All<\/strong><\/li>\n<\/ol>\n

        Case 2: To automatically synchronize folders<\/strong><\/p>\n

          \n
        1. Click on the Tools<\/strong> menu, click Options<\/strong><\/li>\n
        2. Choose Mail setup<\/strong><\/li>\n
        3. In the Send\/Receive<\/strong> tab, select \u2018Send immediately when connected<\/strong>\u2019 and click Send\/Receive<\/strong><\/li>\n
        4. Also, select \u2018Perform an automatic send\/receive when exiting<\/strong>\u2019 in the Send\/Receive Groups<\/strong> dialogue and click Close<\/strong><\/li>\n
        5. Click Ok<\/strong><\/li>\n<\/ol>\n

          However, if this method doesn\u2019t help you synchronize folders or if all except your Inbox folder is not synchronized, it indicates that your OST file may be corrupt. In that case, you can use Hi5\u2019s OST to PST converter<\/a> to convert the corrupt OST file to a PST. Once this is done, all your emails, contacts, calendars etc can be recovered once the PST is imported to Outlook.<\/p>\n

          To work with Hi5Software is really simple, simply select<\/strong> the OST file (or let the software to do it for you automatically) to repair. Then provide a destination to save<\/strong> the repaired file and click Repair<\/strong>. That is all you need to do, the software will take care of the rest and repair the file for you.<\/p>\n

          To see how the software works, you can download a trial and convert your OST file for free! Check it out today!<\/p>\n","protected":false},"excerpt":{"rendered":"

          Normally, Outlook saves a copy of all its data in a file on your local computer. These files are called .pst and .ost files. OST comes into picture if you\u2019re using an Exchange account or Outlook 365 and PST is when you use a POP account. This OST file updates itself as and when your … Continue reading “Resolve OST Synchronization Error in Outlook”<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.hi5software.com\/blog\/wp-json\/wp\/v2\/posts\/337"}],"collection":[{"href":"https:\/\/www.hi5software.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hi5software.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hi5software.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hi5software.com\/blog\/wp-json\/wp\/v2\/comments?post=337"}],"version-history":[{"count":3,"href":"https:\/\/www.hi5software.com\/blog\/wp-json\/wp\/v2\/posts\/337\/revisions"}],"predecessor-version":[{"id":344,"href":"https:\/\/www.hi5software.com\/blog\/wp-json\/wp\/v2\/posts\/337\/revisions\/344"}],"wp:attachment":[{"href":"https:\/\/www.hi5software.com\/blog\/wp-json\/wp\/v2\/media?parent=337"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hi5software.com\/blog\/wp-json\/wp\/v2\/categories?post=337"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hi5software.com\/blog\/wp-json\/wp\/v2\/tags?post=337"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}